Managerial knowledge
What types of knowledge does the modern manager need?
In our view, “knowledge” is not the right word – “understanding” is better. An intelligent person knows, but a wise person understands. A knowledgeable manager knows how to solve problems, while the wise manager knows how to avoid them. In situations of intensive change, classic knowledge is not the most important factor as we are often exposed to new and unfamiliar dangers. Of much greater importance is what kind of person the manager is, whether they inspire respect and trust in their subordinates and whether they foster a positive culture in the organisation that can prevent or mitigate potential problems. That can turn threats into profitable opportunities.
An excellent manager is, first and foremost, one who is able to motivate those who know. The manager need not (and cannot) know everything. The manager must know how to motivate his or her people to acquire the necessary knowledge and apply it to real-world problems, as well as to learn from one another.
Seminars on the topic of Managerial Knowledge
Workshop - Put ka top formi - Motovun

Kako da u kompaniji, umesto da jedan ne spava nikad, njih 15 spava jedan sat manje.
Put ka top formi
Master class Adizesovog metoda koji u regionu preko 20 godina pomaže kompanijama u profesionalizaciji upravljanja.
Sve organizacije imaju svoje prirodne životne cikluse i predvidive izazove rasta i razvoja.
Klasični problemi razvoja organizacija na koje ćete naći odgovor:
- Kako osloboditi osnivača od operativnog rukovođenja kompanijom?
- Kako uspešno uvesti profesionalni menadžment u kompaniju bez gubitka vizije?
- Kako nastaviti kontrolisani rast i razvoj kompanije?
- Kako organizacionom strukturom preokrenuti organizacijsku klimu?
- Kako osamostaliti kompanije za život bez stalnog prisustva osnivača?
- Kako uvesti odgovornost za niže nivoe u kompanijama?
Na workshopu ćete kroz studije slučaja naučiti:
- Kako da prepoznate svoju poziciju u životnom ciklusu preduzeća?
- Kako da analizirate svoje probleme i preduzmete prave korake?
- Kako da povežete poziciju u životnom ciklusu sa strategijskim usmerenjem kompanije?
- Kako da organizaciona struktura reši utvrđene probleme i podstakne ostvarivanje strategijskog usmerenja kompanije ?
Workshop je namenjen:
- Put ka top formi je obavezan seminar za vlasnike, generalne direktore, izvršne direktore, članove uprava u bilo kojoj kompaniji.
- Posebno je namenjen malim i srednjim kompanijana u fazama uspešnog rasta.
Način rada:
- Pre početka učesnici dobijaju pristup predavanjima Adizes Southeast Europe za bolju pripremu.
- Pre početka učesnici popunjavaju upitnik o određivanju stadijuma u životnom ciklusu da bi se radionica što više prilagodila učesnicima.
- Interaktivna radionica uz korišćenje realnih studija slučajeva iz prakse Adizes Southeast Europe
Konsultanti – Predavači:
- Zvezdan Horvat, Principal Associate, Adizes Institute USA; partner Adizes SEE; profesionalni direktor za Istočnu Evropu, Adizes Institute, USA
- Boris Vukić, Senior Associate, Adizes Institute USA; partner Adizes SEE
- Hrvoje Bogdan, Associate Adizes Institute USA; partner Adizes SEE
Vreme i mesto održavanja seminara:
Kotizacija za jednodnevni seminar:
Prijava do 1.9.2016.
- + PDV
Prijava posle 1.9.2016.
- + PDV
Dva učesnka iz iste firme imaju popust 10%
Cena uključuje:
- Učešće u radionici i kompletan program
- Networking
- Materijale za seminar sa knjigama dr Isaka Adizesa Težnja ka top formi i Upravljanje promenama
How to Introduce a System of Accountability in a Company

Why come to this one-day seminar?
When an organisation is small and still young, the founder has all the information at his fingertips. As the organisation becomes more complex, the general manager has less and less information and so has less and less idea of what is going on. In the end the organisation becomes a black box where all we know is what the inputs are and how much they cost, and what the expenditures are and what revenue they bring in. So all we know about is profitability, and management is subordinated to financial indicators, as though they have a bearing on long-term success. This is how financial experts come to dominate companies instead of those who are running the business. What we need is a kind of transparency that will let us see things as though we were running a small company. How to do this – testing the organisational structure, clarifying responsibilities in the organisation, providing the information needed for the manager to do his or her job, ensuring flexibility without losing control of the budget, creating a proactive system of responsibility.
Key topics:
- Analysing the existing organisational structure in the light of the criteria of profit logic, the function of the company and the components of the mission
- Organisational structure and corporate lifecycles
- Profit centres and their place, services centres and cost centres
- Managing through objectives set for each organisational unit
- Allocation of shared costs
- Analysing and grouping sources of revenue
- Structuring the organisation based on profit logic
- Control in the operation of the company
- Clarifying responsibilities between organisational units and management positions
- Defining hierarchical responsibilities and reporting lines
“If only we had better people, everything would be different”
Content:
Many organisations think that if only they found good people, everything would be so much better. They also wish that people were more engaged and more committed. An old Jewish proverb says that any time you think someone else is to blame, the blame is always 60% yours . What can we do about this 60%? The seminar offers a chance to exchange experiences, tools and techniques on how to achieve a better corporate culture in your organisation. The seminar leverages more than 40 years of experience the Adizes Institute has in changing corporate culture in organisations around the world.
Registration fee for the one-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during breaks
The Principles and Skills of Business Communication

“There is nothing worse than when men are silent, when they do not explain themselves, and then every doubt has a right to live. Both yours and mine…” “
Training goals:
During this focused training, participants will be offered a more in-depth insight into the ways they can do their job better by improving communication within the company and towards third-parties – clients, suppliers and stakeholders – in all processes. The Adizes model of management styles and personal typologies answers the question of how people who are different to us can understand us better. This seminar will answer the question of how to use our heads so that people will understand us the way we want them to.
Participants in the training course will learn the principles of positive internal and external communication and get to know some techniques that facilitate the development of practical solutions.
Managers thinking about this training might be surprised to learn that the work of the manager comprises up to 70% communication activities and only 30% other activities such as thinking, planning etc. The aim of the training is to improve their knowledge and skills in working with people, and to perhaps begin seeing their everyday channels of communication in a different light.
Target group:
All employees.
Key topics:
- Most frequent forms of business communication
- Communication divides
- Asking and listening in communication
- Active listening
- Different types of employeea
- How to adapt communication for different people
- Improving internal communication
- Brainstorming
- Questions, dilemmas and disagreements – techniques
- Recommendations for written communication
- Improving communication at business meetings – roles and discipline at meetings
- Phone and online communication
What you get:
By the end of the training, participants will have improved their existing communication models and devised a personal plan of action for advancing their communication skills.
When and where seminars will be held:
Registration fee for the one-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during break
Finance for Non-Accountants

Why come to this two-day seminar?
Finances are and always will be a part of our lives, regardless of our calling and career. During our lives we will face many decisions, both in our work and our private lives, when we will have to take decisions that have financial repercussions. That is why you need to have basic knowledge of the key principles and rules of finances. Financial ramifications are present in literally every business decision, and non-financial managers and executives must have an adequate understanding of finances in order to factor them into their analyses.
Key topics:
- Financial and management accounting
- Accounting and balance sheet equilibrium
- Business transactions
- Cash flow statement, profit and loss account, balance sheet
- Assets – property, fixed assets, current assets
- Liabilities: short-term, long-term
- Double-entry accounting
- The principle of accrual accounting
- Indicators
- Balance sheet analysis
- Application of the 20:80 principle
- Inventory management methods
- Cash flows and indirect method of calculation of net cash income
- Analysis of profitability and profitability curves
- Accounting in production
- Preparation of an operating budget (business plan))
- Managing working capital
- Financing operations
- System of accountability for income and expenses in profit, service and cost centres
Who it is for:
- Top managers, especially non-financial managers, who need to understand basic financial principles and reporting
- All those who want to know how to measure the results of business decisions
- Of great use to anyone taking business decisions that directly or indirectly impact the long- or short-term business liquidity of the companye
- Also useful for beginners in finance, who want to gain an overall picture of the area of finance in preparation for positions of greater responsibility.
When and where seminars will be held:
Registration fee for the two-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during break
Effective Presentations

Why come to this two-day seminar?
Do you get nervous when you have to stand in front of a group of people and say something? Research has shown that public speaking is one of the most common fears. How to make effective presentations, and how to feel good about it – these are the questions that will be answered by our speaker, who has given high-level presentations to professional audiences ranging from one to a thousand members. You will have the chance to practice your presentations in a safe and friendly environment, watch a recording of yourself doing
Key topics:
- Creating and giving presentations
- Planning a presentation
- Preparing a presentation – the structure of a presentation; an outline for preparing presentations
- Managing time during a presentation
- “One-on-one” presentations Presentations to small groups Speaking to large groups of people
- Expanding or abbreviating a presentation “on-the-fly””
- How to solve specific inhibitions in public speakinga
- Motivating and involving the audience
- How to deal with an hostile audience How to answer awkward questions In which situations to seek support from the audience, and how to do it.
When and where seminars will be held:
Registration fee for the two-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during break
Challenges of the Managerial Profession

Why come to this seminar?
This one-day workshop is designed as an opportunity for participants to exchange experiences and compare their personal practice with the particular segment of the Adizes managerial toolkit that will be presented here. A speaker with 20 years’ experience in the field will present some selected managerial tools and managerial character traits. After the introductory talks for each of the above-mentioned topics, participants will be given an opportunity to exchange experiences and arrive at some best practices.
Key topics::
- What is the manager’s real job?
- A fool’s paradise – living there is sweet, but expensive too
- To delegate or not to delegate
- Problems for the manager who delegates
- Problems for the manager who does not delegate
- I’m not telling you
- Upwards bull ying
- Balancing private life and work life
- Does the manager have a right to an eight-hour day, and who is going to make sure they get it?
- “Work friends” and friends
When and where seminars will be held:
Registration fee for the one-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during break
TIMSKI RAD I DONOŠENJE ODLUKA

Zašto doći na ovaj dvodnevni seminar?:
Idealan menadžer ne postoji. To je samo varka knjiga iz menadžmenta. Znanje, proizvođenje rezultata, sistematičnost, kreativnost, preuzimanje rizika, integrisanje ljudi, sve su to nekompatibilne stvari koje su organizaciji neophodne, ali jedan čovek ih ne može ostvariti. Dobre organizacije su skup komplementarnih ljudi koji rade zajedno, nikako skup klonova koji misle isto. Onom menadžeru koji je svestan da nije idealan ali je zrela, dobro uravnotežena osoba, jasno je da pozivanje ljudi u tim prevashodno čin koji je njemu neophodan da bi povećao verovatnoću donošenja dobre odluke i da bi povećao verovatnoću njenog sprovođenja.
Osnovne teme:
- Kako donositi dobre odluke i od čega to zavisi?
- Kako da timovi ne budu debatni klubovi?
- Odnos nadležnosti i ovlašćenja
- Kako predvideti kvalitet odluka?
- Definisanje odluka
- Predviđanje efikasnosti sprovođenja odluka?
- Klima u kojoj se uči i kako je postići
- Disciplina u timovima – osnovna pravila vođenja tima
- Kada tim postaje sinertim?
- Uloge u sinertimu i zašto su neophodne
- Osam koraka timskog donošenja odluka
- Kako zajedno doći do kreativnosti?
- Nivo entuzijazma tima – poređenje tradicionalnog i timskog odlučivanja
- Principi i tehnike za uspešno vođenje timova
- Izveštaji sinertimova i njihov značaj
- Najčešći konflikti u timskom radu
- Konvergencija mišljenja – konstruktivno usklađivanje mišljenja
- Praktične uputstva i tehnike za vođenje i rad tima
Vreme i mesto održavanja seminara:
Kotizacija za dvodnevni seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Cena uključuje:
- Ekspertska predavanja Adizes konsultanata
- Pisani materijali koji pokrivaju program
- Popis polaznika seminara sa podacima za dalje kontakte
- Ručak, kafa i sokovi u pauzama
Productive Meetings – how to have Successful Meetings

Why come to this one-day seminar?:
When we ask people “Have you been at any bad meetings and why were they bad?” we get dozens of answers: no-one knows what the meeting is about, people keep interrupting, there is no conclusion, we stray from the topic, people leave in the middle – those are just some of the responses. Our lives are one big, bad meeting. And the solutions are not complicated, and almost everyone knows them intuitively. Organising and running a meeting effectively are skills that can be learned, and the results can be exceptional. One important piece of advice is to separate operational meetings from those held to resolve problems. The seminar addresses preparation for meetings, the rules of meetings, roles in meetings and integration in meetings through many practical examples and exercises.
Key topics:
- Respect and the elements of respect in meetings.
- Discipline in meetings
- The most common problems in meetings
- How we communicate and what problems arise in communication in meetings: interruption, not listening, misunderstanding etc
- The purpose and scope of the meeting
- Roles in meetings
- Conflicts in meetings
- 9 rules for leading disciplined and constructive discussions: lateness, beginning the meeting, breaks, addressing people at meetings, expressing opinions, responding, level of discipline, agenda, decision-makinge
- Techniques for better meetings – questions, dilemmas, disagreements
- Techniques for better meetings – convergence of opinion
- Operational meetings among the highest level of management – the components
- Creative meetings among the highest level of management – the components
When and where seminars will be held:
Registration fee for the one-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during breaks
Angažovanost i posvećenost zaposlenih

„Samo kad bismo imali bolje ljude, sve bi bilo drugačije”
Sadržaj:
Mnoge organizacije smatraju da samo ako nađu dobre ljude sve će biti mnogo, mnogo bolje. Takođe želeli bi da su ljudi više angažovani i posvećeni. Stara jevrejska izreka kaže da kad god smatraš da je neko drugi kriv, uvek je 60% tvoja krivica. Šta se može uraditi sa ovih 60%? Seminar nudi razmenu iskustava, alate i tehnike kako postići bolju organizacionu kulturu u organizaciji. Seminar koristi iskustva Adizes Instituta u preko 40 godina promene organizacione kulture u organizacijama širom sveta.
Osnovne teme:
- Šta je to angažovanost i od čega zavisi?
- Dobri ljudi i njihov uticaj
- Kako praksa menadžmenta utiče na angažovanost ili požrtvovanost ili posvećenost ili odgovornost zaposlenih?
- Kako se menja odnos zaposlenih?
- Uzročno posledična analiza
- Uticaj strukture, vizije, vrednosti, procesa donošenja odluka
- Koraci ka poboljšanju
- Uspeh organizacije
- Bermudski trougao
- Da li će se kompanija “roditi” po drugi put?
- Kompanija “k’o što u knjigama piše”
- Da li smo se malo umorili?
- Sad je svima lepo
- Lov na veštice
- Tužan kraj
- Srećan kraj
Vreme i mesto održavanja seminara:
Kotizacija za jednodnevni seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Cena uključuje:
- Ekspertska predavanja Adizes konsultanata
- Pisani materijali koji pokrivaju program
- Popis polaznika seminara sa podacima za dalje kontakte
- Ručak, kafa i sokovi u pauzama
Management skills

The seminar will address the following questions::
- Are our employees a critical factor in the competitive advantage of our company
- How successfully do we transfer our knowledge and experience?
- How do we work with them and how successfully do we manage?
- When delegating tasks, do you think like this: “By the time I’ve explained it to them I could’ve done it quicker myself” or “I’m only going to have to fix it after them anyway!”?
- Do you think you will “spoil” your subordinates if you praise them??
- Do you find it hard to give objective criticism?
How to improve the quality of your working relationships and foster commitment, effectiveness and efficiency in your team, department and working environment.
Training goals:
- Move towards a management paradigm of “I am training employees”
- Recognise the different phases of learning, and how our role changes
- Define areas for personal improvements in management style
Key topics::
- Balancing personal interests and those of the organisation
- Basic characteristics of typical colleague styles
- An organisation needs different styles, even though we prefer those who are similar to us
- Emotional intelligence and its relationship with the work environment
- Training and guiding co-workers – when to work with employees?
- Mentorship – a recommended model
- Staff development?
- Loyalty – why and how to build it
- Giving feedback – the tool of a manager
- Motivation
- Non-financial rewards
- Delegation – the tool of a manager
- Balancing private life and work life
When and where seminars will be held:
Registration fee for the two-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during break
Managing Change

TREBA MI PREVOD CITATA”Brzopleto donošenje pogrešnih odluka i njihovo ishitreno sprovođenje vodi ka propasti. Na kraju imate probleme koji su teži od onih koji ste pokušali da rešite. Nećete napredovati ako vaša konkurencija brže od vas donosi odluke, ili ako brzo donosite ispravne odluke, ali ih sprovodite sporije od konkurencije”.
Target group:
Managers from all areas, founders, owners
Content:
In this basic training course, founded on the Adizes methodology, you will learn how to accept the inevitability of organisational change as an integral part of modern business, find out what you need to increase the chances of taking and implementing good decisions and learn a model for managing change in your company.
Key topics:
- Managing change
- Resistance to change and how to overcome it
- How to predict the quality of a decision
- Producing results
- Administration
- The entrepreneurial role
- Integrationa
- Good and bad management styles
- Conflicts of style
- The myth of the ideal manager
- Predicting the efficacy of implementing decisions
- The relationship between responsibility and authority
- Accountability
- Where the power lies in an organisation
- Conflicts of interest
- Mutual trust
- What does the success of an organization depend on??
After the workshop, participants will be able to::
- Successfully, or more successfully, discuss change, decision-making and organisation with employees
- Display greater awareness of the traps inherent in the process of running a team
- Identify personal areas where the newly-acquired skills can be applied
When and where seminars will be held:
Registration fee for the one-day seminar:
Srbija
- + PDV
BIH
- + PDV
Hrvatska
- + PDV
Price includes:
- Expert talks by Adizes consultants
- Accompanying printed material
- List of seminar attendees for future contact
- Lunch, coffee and drinks during breaks
Corporate Lifecycles

Why come to this one-day seminar?
Some 20 years ago, Dr Ichak Adizes wrote a book called “Corporate Lifecycles”, which all of us who are involved in business, and whom business is involved in, have long since read. At the seminar, we talk of the challenges that face companies and all those who comprise them, viewed from the perspective of our 20 years of practical experience in the region of Southeastern Europe. As well as a realistic depiction of the phases in the life of an organisation, participants will also be given pointers on what to do in the given situation.
Key topics:
- The Courtship stage – the daydreaming stage
- Will a company be born ?
- Every beginning is hard, every beginning is wonderful
- Everything to everyone everywhere always
- Who needs whom more?
- The company to the managers, freedom to the owners
- The founder’s dream becomes a nightmare
- The Bermuda Triangle
- Will the company be “born again”?
- A company “like in the books”
- Have we got a little tired?
- Now everyone is happy
- The witch-hunt
- Sad ending
- Happy ending?
When and where seminars will be held: