Many of the problems identified by the Syndag are recurring or long-established. These are not problems that individuals can immediately correct, because if they were then they would have been resolved already. In order for these difficult problems to be solved, usually various functions and various individuals need to work together, and for a lot of organizations this level of cooperation does not come easily.
Managers and other employees who work well individually need to learn effective teamwork and problem-solving skills. During this phase teams perform and receive instructions on how to solve problems assigned to them, and do so in such a way as to simultaneously meet the four objectives – problem-solving, team-building, personal style development, and mastery of cognitive management skills.